First, a clear price.
Understand the proposed work before you decide to go ahead.
Request a quote ↗A quote for your drainage problem
A slow kitchen sink and an overflowing outside drain can need very different approaches. We start by understanding the symptoms, the affected fixtures and the access available. That gives us a useful starting point for discussing the work. You do not need to know where the blockage is or choose a piece of equipment before contacting us.
What to have ready when you call
Your postcode, a contact number and a short description are the essentials. Tell us when the problem started, whether more than one fixture is affected, and if it has happened before. For a business or rented property, let us know who can provide access and who will be agreeing the work. Photos can help explain the situation when you contact us on WhatsApp.
The price is agreed before work begins
We explain the proposed work and agree the price with you before starting. Use that conversation to ask what the quote covers, how access affects the approach and whether any further investigation is being proposed. Our pricing is discussed for your particular job, so you can make a decision with the scope of the work clear.
Clearance and investigation serve different purposes
Clearing a blockage is about restoring the flow. A CCTV inspection is about understanding the condition of the pipe and investigating what may be causing a problem. They may be useful together, but they are not interchangeable. If a recurring issue needs a closer look, ask us to explain the reason for the inspection and discuss the work separately.
Planned visits and business premises
For planned jetting or an inspection, tell us about opening hours, tenant access, parking and any restrictions at the property. We can discuss timing alongside the proposed work. For landlords and managed premises, identifying the person who can authorise the job helps everyone understand what has been agreed before a visit takes place.
An enquiry is a conversation, not a booking
Sending the quote form does not commit you to work or confirm an appointment. We use the information to discuss your problem, availability and the next step. If water is backing up now, call 07746 382810 rather than waiting for an online response. For planned work, include the detail you already have and any questions you would like answered.